#PersonalizationAtScale #Campaign #Analytics #Saas #BigData #MicroServices #DataPlatform Having 19+ years of engineering experience with an excellent track record of on-time delivery of complex SaaS products and platforms. -- Managing, mentoring & leading team of engineers and managers with varied levels of experiences -- Hiring talented folks, coaching & goal setting -- Managing product engineering by being involved right from ideation and contributing throughout all the phases of life cycle of product delivery like planning, design, effort estimation, defining roles & responsibilities, setting the expectations, executing as per plan and tracking the progress -- Implementing CI/CD for Cloud platforms and Cloud Native applications -- Working with various product development models like waterfall, V & Agile -- Good Working knowledge of industry leading server & mobile operating systems, database servers and application servers -- Working closely with peer and cross-functional teams like development team, project management, product management, technical support and professional services teams -- Working closely with Customer IT teams, Solution Integrators, ISVs and Technology partners during pre-sales by developing technical PoCs to drive sales of million dollar deals -- On-boarding new customers and providing them all the technical help till go-live to reduce the development cycle of the customer by reducing cost and to help customer succeed in their IT investments -- Facilitating team in their day-to-day activities as a scrum master -- Efficiently Managing critical customer escalations & CSOs