Highlights: • 9+ years' experience deploying, customizing, and integrating on-premises and SaaS Enterprise Systems (Zuora, Avalara, AmazonPay, ApplePay, Chase Paymentech, CyberSource, SFDC, NetSuite, Vertex). • Collaborated with renowned clients like Siemens, Honeywell, Softbank, Epson, Continuum, Mendix, achieving 95%+ customer satisfaction. • Proficient in project planning, management, risk analysis, performance tuning, testing, and team building, delivering projects 20% ahead of schedule. • Strong expertise in gathering business requirements, translating them into specifications, and designing applications, driving 30% increase in operational efficiency. • Integrated Zuora and Salesforce using APIs, optimizing quote-to-cash cycle time by 25% and reducing errors by 40%. • Skilled in Agile methodologies, reducing project development time by 15% and improving responsiveness to business needs. • Experience in subscription management for B2B customers, increasing recurring revenue and customer retention by 20%. • Excellent business writing skills (BRDs, FRDs, User Guides, Presentations), achieving 95% stakeholder approval rate. • Vast experience in gathering requirements, conducting UML modeling, and Gap Analysis, reducing ambiguity by 40% and improving development accuracy. • Exceptional abilities in documentation, presentation, process management, analysis, planning, decision-making, communication, and problem-solving. • Proficient in translating Sales and Billing use cases, leveraging Zuora features to reduce billing errors and improve revenue recognition. • Proven track record of on-time project delivery (98% on-time rate) with a dynamic approach. • Team player with excellent interpersonal skills, deep understanding of business processes, ensuring seamless cross-functional cooperation.