• 10+ years of experience in IT industry. • Working as Oracle CX Cloud lead • Working experience in Oracle Sales Cloud, B2B service cloud and Incentive Compensation Cloud • Oracle certified Customer Data Management Specialist 2020. • 6 years of experience with IT industries as CX Consultant • Around 4.7 years of experience with IT industries as Oracle Apps Technical Consultant. • 6 months of experience at onsite (UK, England) • Having expertise & presently working in Oracle Cloud Customer Data Management • Working experience in Oracle Sales & B2B service cloud. • Expertise in developing Groovy scripts, web services, triggers on Fusion CRM. • Expertise in developing PL/SQL Stored Procedures, Functions, Cursors, Triggers, Reports. • Experience in preparing Technical specification, user manuals and documentation. Accomplish the deliverables before the deadlines. • Well-developed interpersonal and communication skills, having dealt with diverse professionals, clients & team members at global locations