With over 19 years of comprehensive experience, Excelled in Service Delivery, Customer Relationship Management, Business Process Improvement, Key Account Management, Team Leadership, Sales Operations Support, Vendor Management, Cost Optimization in Service Operations, and Warranty Management. Bring a robust skill set honed through a Post Graduate Diploma (PGDM) in Operations Management from Welingkar Institute of Management and Six Sigma Green Belt certification from Skillnation.