Step 1:- After my graduation I entered into corporate world as customer service executive at Taskus headquartered at New Braunfels, Texas, United States where I worked in three different international process where I used to take Outbound and Inbound calls as well as answer to Chat and Email to resolve customer issues with great efficiency with best of my efforts. (May 2020- Feb 2021) Step 2 :- I always wanted to be a successful leader since the start of my career and to achieve that goal, I gave my 100% to the business which in the end paid off and I got promoted as Operations Team Leader within a short period of nine and half months (Feb 2021- Present). Step 3 :- After getting promoted as Operations Team Leader I used to handle a team of 22 Team mates and as a Leader I used to make sure they achieve desired targets and Clients KPIs which organization expect from them additionally I made sure they just don't achieve the target they overachieve the target's and here as a team we worked really hard to overachieve those numbers which paid off. One of Team Mate got promoted in just 3 months as Quality Analyst which is a great accomplishment for any leader. CORE COMPETENCIES Creative Thinking Team Player Cross- Functional Team Leadership Quality Flexible in work Decision Maker Problem Solving Interpersonal Skills Communication Skills