Most people think a CM is in back-to-back meetings all day. Truth: ~60% of a CM's day is spent staring at category dashboards, deciding what to push, what to fix, and what to ignore.
This masterclass walks you through exactly that — using real Flipkart Home BU data (₹7,479 Cr annual GMV, 4 categories, 750+ verticals).
You'll see how I open my dashboard every morning, what metrics I check first, what triggers me to drill down, and how I decide what action to take.
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WHAT YOU WILL LEARN?
📈 12 core CM metrics decoded with real numbers (GMV, ASP, Impressions, CTR, CVR, Ads ROI, Ads %, OOS, Pricing, FBF, Returns, Transacting %, NS metrics)
🎯 14 Thumb Rules — operating principles I use every day
🧠 HouseHold deep-dive synthesis — connecting all metrics into one diagnostic story
🔢 A live demand planning example for June 2026 (HomeImprovementTool category) — see how a CM forecasts next month's target by stacking 6 quantifiable levers
💡 Vertical-level examples for every metric — GasStove, Bedsheet, Flask, ShowPiece, EarMuff, and more
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WHAT WE WILL DISCUSS -- 5 THINGS?
1. DEMAND METRICS — Did we hit target?
GMV vs Target, ASP trends, ASP buckets, category mix shifts
2. TRAFFIC FUNNEL — Are people seeing & clicking?
Impressions, Impression Share Mix (Search/Merch/Reco), MoM trends, How to grow each bucket, CTR & CVR
3. ADS — Are ads working?
ROI, Ads % to GMV, HouseHold vertical drill-down, Seasonal vertical examples, MoM ads patterns
4. HYGIENE — Is the foundation healthy?
OOS %, Pricing health, FBF Share (speed-sensitive vs not), Return rate by fragility
5. SELECTION — Are new launches working?
Transacting %, NS GMV/Unit/Imp/PPV %, NS MoM stories across categories
PLUS: The final slide - How a CM does demand planning. A complete worked example with formulas you can apply to your own category.
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WHO SHOULD ATTEND?
✅ Aspiring CMs preparing for interviews at Flipkart, Amazon, Meesho, Blinkit, Zepto, Nykaa, Myntra - see how the role actually looks day-to-day
✅ Junior CMs / ACMs (0-2 years) who want to learn how senior CMs think across all metrics
✅ Mid-level CMs (2-5 years) who want a structured framework to upgrade their daily routine
✅ Fresh MBAs joining e-commerce, q-commerce, or D2C in category roles
✅ Cross-functional folks (product, analytics, marketing) working with CMs and want to understand their world
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ABOUT ME
I'm Sanchit Goyal - worked in Flipkart as a Category Manager, MDI Gurgaon batch of 2022, ex-Zomato. I've been a CM across e-commerce and q-commerce, and I run Category Decoded - a 5,000+ member WhatsApp community for CMs and aspiring CMs in India.
Everything in this masterclass is the stuff I wish someone had taught me when I joined.
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Do Join!