Learning and Development Strategist | L&D Consultant | Master Trainer | Coach | Facilitator with 15+ years of experience working with global and Indian clients. Specialist in creating L&D and Delivering Customer Experience and Engagement frameworks, systems, and processes to build, enhance and enable continuous improvement to encourage high-performing teams and achieve higher growth and ROI. Facilitated multiple workshops in India, the US, the UK, the Philippines and Australia that have helped people realise their true potential and achieve higher and more productive results. I am a certified trainer by the Skill Council of Persons with Disability (SCPwD) under the National Skill Development Corporation (NSDC). He is also an accredited trainer and leader for UP your Service by Ron Kaufman company. Samson is also Level 10 certified for Business English and Communication by Global English Institute, now called Learnship.