As a Business Development Manager in Cisco's Professional Services pre-sales team, I facilitate the alignment of sales and service delivery to offer the best solutions to customers, ensuring both Cisco's and the client's interests are maintained. With over 20 years of expertise in Project Management, IT Service Management, Operations, Business Analysis, and Incident Management, I bring a wealth of knowledge. I am also actively engaged in Cisco’s philanthropic efforts, organizing child-centred programs with various NGOs in Bangalore that support vulnerable children.