Lead Architect offering 16 years of cross cultural experience across India and North America with 15 years in Pega PRPC for Banking, Insurance, Life Sciences and Healthcare and IT Industry (production/R&D domain) Experienced with a proven track record of driving successful business outcomes and delivering complex highly impact digital transformation projects across industries and verticals in the areas of automation, BPM, customer service, case management and enterprise business solutions utilizing Pega 7 platform, Pega 7 strategic applications, Pega Smart Dispute, Pega CPMHC,Pega CPM for Life Science& Insurance and custom development in accordance with SOA and BPM design principles Directed technology planning and direction, leadership and implementation, business and operational transformation execution, business solution delivery, and business development Currently working as Lead System Architect for multiple sectors/domains by implementing solution, designing, reviewing and analyzing the solution as well as reviewing code, improving performance and coding standard during every project Mentored, trained and headed teams (offshore/onshore),covering entire SDLC, facilitated requirement gathering and formalization, design, development, quality assurance, deployment and production support Prepared Client presentations and attended meetings with Pega team members Gained expertise of working in RICEW (reports, interfaces, conversions, extensions, workflow); spearheaded interfaces & conversions using standard API's, alerts, business events and advanced PL/SQL concepts Created team environment to enable collaborative work, provide ongoing training & supply troubleshooting support, managed teamwork assignments and ensured all documentation deadlines were met Defined and tailored the roles and responsibilities for each track of the Project Management and SDLC methodologies Maintained highest levels of IT service model benchmark signal performance against peer group key performance metrics within application support Efficient organizer, motivator, team player and a decisive leader with skills to motivate teams to excel and win Has strong communication and influence skills when interacting with all levels of the organization starting with senior leadership on down to the team members