• A good people manager with excellent team building skills and the ability to motivate members to exceed expectations. • Strong process management skills with the ability to adjust business practices according to operational strengthens and weaknesses. • Excellent interpersonal and strong client management skills. • A self-start and display high level of operational disciplines and enthusiasm on questing for operational excellence. • Focus on management, service quality, and productivity to enhance customer satisfaction. Ensures resources, capabilities and capacity to meet both existing and new business demand.