With over 17 years of IT experience, I am a techno-functional leader who drives growth strategies, transforms financial institutions, and delivers quality products and services in the areas of cloud, DevOps, Middleware Infrastructure, automation, and Applications Management. I hold an ITIL Expert certification and a MBA in Consultancy Management. As the Head of Applications and Database Management at Amelia, an IPsoft Company, I provide governance to the Apps ,Cloud, DevOps and Database teams that manage and maintain a range of IT Infrastructure for multiple clients. I also lead and guide the members of the team responsible for the front line technical support ,automation and reporting of various web and cloud technologies. I am passionate about enhancing customer satisfaction, streamlining IT operations, and leveraging automation to optimize business processes.I am always looking for new opportunities to learn, innovate, and collaborate with others.