I am a market research expert and Manager- Client Success at Track Opinion, a leading provider of CATI, CAWI, and Qual services. In this role, I manage various types of projects for diverse clients, ensuring timely and quality delivery, client satisfaction, and retention. I also consult during the sales process, participate in sales calls and meetings, and identify and pursue new opportunities for growth and expansion. I am currently pursuing an MBA in Business Analytics at Liverpool Business School, where I am learning how to apply data-driven insights and innovative solutions to complex business problems and customer needs. I have also completed a Postgraduate Diploma in Management at Institute of Management Technology, Ghaziabad, and a BSc Hons in Computer Science at Shaheed Sukhdev College Of Business Studies. I have acquired skills in web development, programming, and search engine optimization through various online courses and certifications. I am passionate about leveraging my skills and knowledge to create value for my clients and company.