As a part of my role, providing training, Support to Resellers, Engineers, ITs with the VR Headsets and Platforms. I am a Senior Executive-implementation and Support at Umety, a leading EdTech company that provides innovative learning solutions. With a Master's degree in Engineering Technology and Management from Al-Falah University, I have a strong background in engineering, technology, and management, which I leverage to optimize processes and deliver exceptional customer experiences. I am passionate about revolutionizing education through technology, and I excel in product and project management, from ideation to execution. I actively engage with user feedback, fostering loyalty and high satisfaction rates. I also monitor KPIs, such as customer satisfaction, time-to-market, user engagement, and operational metrics, to ensure alignment with strategic goals. I have successfully implemented and supported multiple products, such as VR AR MR E-Learning, Unity, and BIM Cloud, across various platforms and domains. I am seeking to lead EdTech operations and drive innovation, and I would love to connect and shape the future of education together.