AI Customer Support & Sales with Sahil kumawat

Evidence-based replies, qualified leads and clear escalation. A practical written self-study course for beginners and small business teams.

Learn through 6 modules and 12 lessons, with a 14-page PDF, browser-readable HTML, editable templates, worked answers, synthetic CSV practice files and a final project.

Topics: Choose the job and define success; Make knowledge usable; Draft replies customers can use; Qualify sales enquiries respectfully; Test the assistant before using it; Prepare a controlled launch and maintenance plan.

Suggested 4-6 hours of self-study. Written lessons only; no recorded videos, live coaching, individual grading, certification, software subscriptions or live integration. Optional external tools may cost extra. Independent original MediarDX course, checked against official sources on 28 October 2026. No provider endorsement, guaranteed results or promised future updates.