Summary 🔹 Digital Transformation Consultant | Work Exp. 6+ years across EMEA and NA regions. 🔹 Domains: General Insurance (P&C: Personal & Commercial Insurance) | CPG Retail E-Commerce | Automotive 🧠 Core Competencies: Guidewire | Functional Consulting | Business Analysis | Requirements Elicitation | User Stories | Acceptance Criteria | AS-IS/TO-BE Analysis | Process Mapping | Business Data Transformation | Azure Databricks | SQL | Data Dictionary | SAFe/Agile Scrum | Azure DevOps (ADO) | JIRA | UAT | Defect Triage | Stakeholder Management | Miro | Confluence | Postman | REST APIs | Salesforce Sales Cloud | BMC Helix Remedy Force | MS Visio | Change Request Management 🏆 Recognition 🔹 EXL, USA – $2.15 Bn P&C Insurance Org: Led functional consulting activities for Guidewire-driven insurance platform modernization and legacy survey re-platforming. Recognized for successful go-live and hypercare support, improving CSAT by ~11% and reducing policy processing TAT by ~23%. 🔹 Estée Lauder Companies, USA – $14.84Bn CPG Retail & E-Commerce Org: Contributed to 360° customer experience transformation across digital channels using the AARRR framework, Salesforce Sales Cloud integration, and UI/UX enhancements, improving user adoption by ~22% and contributing to ~9% revenue uplift. 🔹 Volvo Cars, 🇸🇪 Sweden—Annual $36 Bn Automotive Org: Led functional consulting for a Salesforce Sales Cloud-based digital sales platform integrated through REST APIs, reducing lead assignment latency by ~7.8% through workflow and escalation enhancements. 🎓 Certifications: AINS®-103 (Insurance) | SAFe 6.0 PO/PM® | CSPO® | PMP® | Lean Six Sigma Green Belt® | Salesforce Sales Cloud | Power BI. 🌟 Leadership & Extracurriculars • IIBA Toronto, Canada – Elected Committee Champion – Professional Development (2024) • Infosys – Organized Tech Trivia 2.0 for 2,000+ participants across India (2023) • Infosys – Ranked among the Top 1% consultants in internal capability assessment (2022) 🎓 Education 📘 Executive MBA (IT & Analytics) Nova SBE, Portugal, Europe IMT Gzb, India 📩 Contact: saraswatsachin007@gmail.com | +91-8375010722 | https://topmate.io/sachin_saraswat/ 🌍 Hobby: Travel