With 6+ years of experience in the digital lending collections industry, I'm a proven collections leader with a track record of driving impactful results. I have honed my expertise in driving impactful collections through data-driven strategies. My proficiency lies in risk assessment, segmentation, and optimizing channel allocation to enhance efficiency/recoveries. I am recognized for my leadership in managing multifaceted teams, encompassing in-house employee, agency collaborations, and legal partnerships. My approach is collaborative, working closely with stakeholders to ensure collections strategies are in sync with business goals, thereby nurturing robust relationships both internally and externally. I possess a comprehensive understanding of performance management, vendor integration, adherence to data compliance, and upholding ethical standards in collections practices.