I am a certified Dynamics CRM/CE Expert, Power Platform Specialist, and PMP-certified professional with 13+ years of experience in solution architecture, technical project management, technical pre-sales, and software development. I have worked with leading IT service companies, delivering custom solutions that drive digital transformation and streamline processes across industries, including banking, finance, education, telecom, and export.
With a technology-agnostic approach, I focus on architecting and implementing solutions that align with business goals, ensuring scalability, performance, and long-term value.
Core Expertise
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Solution Architecture: Designed and delivered enterprise solutions using Dynamics 365 CRM/CE, Power Platform, and Azure Cloud to optimize operations and user experience.
Technical Pre-Sales: Led client discovery sessions, POCs, and technical demos to align solutions with business needs and secure key projects.
Project Management: Leveraged PMP best practices and Agile methodologies to ensure projects are delivered on time and within scope.
System Integration & Automation: Streamlined processes through custom solutions, system integrations, and workflows, driving efficiency and ROI.
Cross-Team Leadership: Led development, QA, and support teams to deliver high-quality solutions tailored to client requirements.
Key Highlights
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○ 13+ years delivering Dynamics CRM/CE, Power Platform Azure Cloud and Custom solutions.
○ Proven success in pre-sales engagements, including POCs and client demonstrations.
○ Expertise in custom development, system integration, and process automation.
○ Strong track record in managing projects using PMP methodologies and Agile frameworks.
○ Worked on Variety of technical Stacks Oracle, IBM and Open Source.
○ Academic and Research-Based Mindset, Skilled in delivering challenging and innovative solutions through a research-driven approach.
○ Servant Leadership Advocate, A firm believer in team growth, collaboration, and enabling success for all stakeholders.
○ Data-Driven Decision Maker, Committed to leveraging insights and adopting a technology-agnostic mindset for delivering optimal solutions aligned with client goals.
I am passionate about leveraging technology and leadership to deliver solutions that solve real business challenges, drive digital innovation, and exceed client expectations.