Doubt session l Ask Me Anything: CRM/CLM/Retention with Roshan Jha

This session is for clearing your doubts about CRM, retention, journeys, segmentation, analytics, or MarTech.

Common queries include:

• How churn prediction works

• How to build onboarding/repeat/win-back flows

• Which segment to target for reactivation

• Which CRM/CDP tool to learn first

• How brands use Email, WhatsApp, RCS, SMS, AMP, Email & Push Notification.

• CLTV, retention metrics, attribution basics

Great for students, beginners, and working professionals