Experienced EXTC engineer with a strong passion for computer programming and a dedication to long-distance running. Transitioned from a Business System Analyst to a Programmer Analyst, specializing in developing cutting-edge cloud contact center technologies for enhanced customer service experiences. Currently pursuing a Master's in Cloud Computing at Newcastle University, seeking opportunities in cloud and DevOps roles. Focused on cloud engineering in a competitive environment, expanding expertise in Kubernetes, Terraform, and Docker. Proficient in a diverse tech stack, including HTML, CSS, JS, Node.js, Java, Python, and SQL, with a solid grasp of SDLC, Docker, and Kubernetes. Extensive cloud experience across GCP (Dialogflow CX, Cloud Function, CCAI, App Engine, IAM), Azure (AZ-104, AZ-204, AZ-500, AZ-900, AI 900, SC 900, DP-900, DP-203, MS-900, PL-900, AZ-305, AZ-400, AZ-102 certified), AWS (AWS Certified Cloud Practitioner), and Oracle Cloud. Workato - automation pro 1, 2, 3, solution consultant. Holder of 18 Google Cloud Skill Boost badges and a Google Dialogflow CX Trainer. Marathon enthusiast with a personal record of 3:23 hours, offering expertise and motivation to help teams embrace running. Check out my blog for insightful articles: ronilrodrigues.hashnode.dev. Connect with me on GitHub: github.com/ronil74. Certification validation: Credly Profile. Let's connect and explore the limitless possibilities at the intersection of technology and innovation!