A highly experienced Certified Master Architect and critical thinker who has acquired extensive experience in implementing dynamic technology solutions, and architecting ServiceNow to solve complex business problems. Passionate about enabling organizations to grow their business with ServiceNow product suites, identifying best practice solutions and working to demonstrate the ServiceNow value proposition. Recognised as a supportive and collaborative, technical lead who has a deep understanding of ServiceNow, is focused on the customer outcome and supporting the technical team members to deliver quality outcomes and growing their experience and understanding.