Skilled IT professional with a National Diploma in Information Technology and certifications including AWS Certified Cloud Practitioner and SAS Viya Operations. Proficient in programming languages such as SQL, SAS, Python, Java, and HTML, with expertise in data warehousing, particularly Amazon Redshift. Currently serving as a Junior Data Engineer at PEPKOR Lifestyle, specializing in SAS platform administration, AWS cloud services, and troubleshooting. Previous experience includes a role as an IT Infrastructure Support Engineer, where I ensured high-quality resolutions to incidents, managed support queues, and maintained system security. Dedicated to delivering efficient solutions and exceptional service across IT support and infrastructure management.