I am an Infrastructure Operations Manager at US based company, a company that helps contact centers improve performance and keep their people. With over 9 years of experience in computer networking, system administration, and IT security, I bring extensive expertise and a passion for innovation to the table. In my current role, I lead and manage the IT infrastructure and cloud operations for IT Department, ensuring optimal system and network performance, security, and availability. I have honed my skills in Linux, Windows, server and cloud platforms such as AWS, Azure, and Oracle Cloud Infrastructure, as well as in troubleshooting and resolving technical issues. I have also earned several credentials and Degree, such as BCA (Bachelor of computer Application) CCNA, RHCE, RHCSA, and Google Cybersecurity Professional Certificate, AWS Cloud Technical Essentials to demonstrate my proficiency and stay up-to-date with the latest technologies and trends. I collaborate with cross-functional teams and work closely with stakeholders to design and implement robust networks, configure servers, and secure systems against cyber threats. My expertise in cloud deployment and management has helped company to leverage the full potential of cloud computing and optimize their IT resources. I am driven by excellence and continuous improvement, and I strive to deliver innovative solutions that meet the needs and expectations of our clients.