I’m a results-driven Product Manager with 4+ years of experience, including 3 years in B2B SaaS and enterprise CRM and 1.5 years in banking operations. With a strong technical foundation and a user-first mindset, I’ve led the end-to-end lifecycle of 25+ features, from concept and design to rollout and adoption tracking in globally used products like Zoho CRM, driving user adoption, retention, and business growth. Prior to transitioning into product management, I worked at Citicorp, where I handled pre-checks for international payments, risk reporting, and regulatory compliance with global standards like OFAC, AUSTRAC, and EU guidelines. That experience gave me a strong foundation in financial workflows, risk controls, and regulatory awareness, which I now apply to building compliant, secure, and scalable SaaS products. I’m passionate about building clean, user-centric experiences backed by market research and data, and I thrive in fast-paced environments where strategy meets execution and cross-functional collaboration drives real impact.