Customer Success Manager, highly motivated performance-driven professional with 9+ years of expertise in Customer Success, Business Development, Sales, and Marketing and proven ability to get results, generate revenue, work in competitive industries, and successfully identifying, developing and managing new business opportunities within these markets. My role involves developing a deeper understanding of the customers’ objectives to identify opportunities and further align resources that will guide the customers to successfully use and maximize ROI with their Oracle SaaS solution. In addition to this, I have an unrelenting focus on the customer and a drive to deliver targeted, personalized, and relevant communications to maximize every interaction, assessing the maturity of deployed features and functionality and making recommendations for improvements and efficiencies Both analytical and creative with a good understanding of data, identifying touchpoints, and managing stakeholders. Previously worked as Business Manager in oracle sales team for Database and middleware portfolio, cloud platform and prior to it as Sales account manager for Global customer for all Dell products. Also worked as a Sales Account manager for ESG Portfolio (server , storage , networking ) in distribution channel for pan India partners for Dell. Completed my MBA from IBS Hyderabad and B.Tech in electronics and communication from MITS Interests in: • Client advocacy and Trusted advisor • Customer retention • Business Development • Marketing Strategies • Customer Relationship & Alliances mgmt • Learning New Technologies