The ServiceNow class was awesome. In just one hour of session , I was able to excel like a PRO. Highly recommend to book sessions with Rehan to learn about ServiceNow and Business Analysis.
*Canadian Permanent Resident*
Certified Business Systems Analyst (CBAP® ) with 10+ years of experience working in the Higher Education & IT Consulting industry. A strong IT professional with a Master of Science (MSc.) specializing in Computer Science from the prestigious King Fahd University of Petroleum & Minerals.
- Skilled in Agile/Waterfall Project Management, IT Service Management (ServiceNow ITSM/ITOM/ITBM),Student Information Systems (SIS), Business Intelligence (BI), SDLC and ERP implementation with RFP/RFQ, business case and Statement of Work (SOW) document preparation.
- Implemented Digital Transformation to automate workflows and business processes.
- Published Peer-reviewed research articles on Artificial Intelligence & Software Project Management with 200+ citations in IEEE and ScienceDirect.
Operating System: Windows, Linux
Programming Language: Java, JavaScript, HTML, CSS, SQL
ERP: Oracle PeopleSoft Campus Solutions 9.2 (SIS), Oracle Siebel (CRM)
BI Tools: IBM Cognos, MS Power BI
SaaS platforms: JIRA, ServiceNow ITSM/ITOM/ITBM, PagerDuty
Tools: MS Visio, Wireframes, Office 365,Zoom, Slack, GitHub, Azure DevOps,Smartsheets,Cisco WebEx
Rehan is lauded for his exceptional mentorship in business analysis and ServiceNow, making complex concepts accessible and engaging.
AI-generated based on testimonials