With over three years at Classplus as Manager of Customer Success, expertise lies in enhancing customer service and experience, fostering client retention, and driving satisfaction initiatives. Previous roles at Onco and Swiggy honed skills in fulfillment operations and customer support. Dedicated to empowering organizations through collaborative strategies that prioritize user-centric solutions. Committed to aligning with Classplus' mission of enabling seamless customer journeys and delivering impactful results through proactive engagement. Values adaptability, teamwork, and a customer-first mindset to elevate organizational success.