Power Personality- Day 1- Day 7(Booster Modules)

Course consists of 7 modules spread over week

I am an experienced HR and L&D person with practical hands-on session for more than 5000 employees on creating Power Personality

This covers:

7 Power packed modules for Sales, Customer Service and any Customer facing Dept.

1. Telephone and E-Mail Etiquette’s
2. Communication Skills
3. Presentation Skills
4. Self-Awareness - Discovery of Self and Managing emotions
5. Role of Influence, Presence and Grooming
6. Advanced Questing and Probing Skills
7. Relationship Management