As a Cloud Solution Architect at Microsoft, I leverage my extensive experience in IT services and consulting to deliver exceptional solutions and support to our customers. I have a strong background in DevOps practices, having worked with Terraform and GitHub to create and manage Azure infrastructure. I also have a proven track record of planning and executing system upgrades, implementing backup and recovery strategies, and ensuring smooth operations. I am passionate about amplifying the voice of the customer within Microsoft, understanding their technical requirements, and providing expert guidance and support throughout their cloud journey. I have a Bachelor of Technology degree from Punjab Technical University and hold multiple Microsoft certifications, including Azure Fundamentals and Implementing Microsoft Azure Infrastructure Solutions. I am always eager to learn new technologies and stay updated on the latest industry trends.