As a Senior Salesforce Consultant at Deloitte Consulting, I leverage my expertise as a Business Analyst and Salesforce Administrator to deliver configurable solutions for clients in various industries such as Public, Consumer, Financial Services, Life Sciences & Health Care, and Energy, and on various Salesforce Clouds like Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Analytics Cloud, and Commerce Cloud. I work closely with Product Owners and Stakeholders to understand their business needs and requirements and write user stories that align with their vision and goals. I also lead and manage functional teams, and guide quality assurance to ensure that the solutions meet the functional and non-functional requirements. I have a strong academic background in Applied Mathematics, having graduated from one of the top universities in the world, the Indian Institute of Technology - IIT Roorkee, with an Integrated Bachelor's & Master's degree. I have also acquired multiple certifications in Salesforce, Copado, AWS, and Agile Scrum Project Management, demonstrating my continuous learning and upskilling. I have a rich experience of 7+ years as a Business Analyst in project management, working with tools and technologies like Salesforce, Copado, ServiceNow, JIRA, Azure DevOps, Serena, and Zuora. I have proactively engaged in end-to-end product development life cycle, using Agile Scrum methodology, and performed product enhancements and operations for various platforms. I have also conducted rigorous QA testing, reported and resolved defects, and assisted in user acceptance testing and support. I am dedicated, committed, and hard-working, and I strive to go above and beyond and to set teams up for success.