In my career spanning 15 Years , I've held numerous roles in software delivery -- ranging from being a direct contributor to senior levels of leadership. What I find most rewarding about my career choice is being in-service to the clients and teams I've worked with -- and producing shared success from which we all can grow. I've assembled, led, and taught teams what being high-performing means -- and emphasize how shared values such as trust, vulnerability, and accountability can produce extraordinary team achievements. My first responsibility as a leader is to create an environment of trust and safety with our teams and the clients we serve. I believe that craftsmanship should radiate from everything we touch, produce, and communicate as professionals. I also understand that teaching teams to be vulnerable and express what they feel, experience, and need can change their lives. Roles At Which I Excel: - Client and Account Relationship Management - Project and Engagement Delivery Leadership - Delivery Planning, Budget and Resource Estimation - Scalable Agile Project Management - Requirements Capture, Development, and Prioritization - Software Team Assembly, Coaching, and Mentoring - Scaling Team Leadership and Delivery Performance - Presentation and Communication - Customer Experience Strategy - Producing Successful Outcomes Clients and co-workers describe me as passionate, energetic, trustworthy, committed, empowering, and detailed-driven. Success requires that teams and clients align common goals, share values, and have an understanding of the constraints imposed on them. SPECIALTIES Specialties: Customer Experience | Customer Success Leadership| Salesforce Consulting | Talent Enablement |Talent Engagement | Salesforce Implementation |Delivery Management |Project and Program Leadership |Stakeholder Management| Risk Management |Estimation and Resource Planning| Cost Optimization |Program Governance|