- Accomplished IT professional with 13+ years of experience in Banking, Telecom, and digital customer experience. - Launched 'first-in-the-market' digital onboarding journey on a 3rd party app which enables customers to open a FI account in Egypt. - Played a key role in launching a project which helps in providing millions of customers the advantage of financial products and services - Simultaneously working on projects that help in building digital strategic partnerships with major firms in UAE - Received 'Unsung Hero' Award from Head of RBG & Head of Digital Projects, Mashreq within 1.5yrs of work in the bank - Certified Scrum Master, MBA from IIT Bombay, and Computer Science Engineering graduate from CBIT, Hyderabad - Worked across different geographies like UAE, Egypt, Qatar, Singapore, Cambodia as well as India (Hyderabad, Bangalore, Chennai) - Passionate about mentoring BAs and sharing insights on IT Business Analysis. Conducted global training and published insights on LinkedIn, Quora, and Medium.com.