Ex Associate Director with 24 Yrs of IT experience including 16 yrs of leadership/people management experience leading large team of 100+ consultants across EMEA ( Europe , Middle-East & Africa) and AP ( Asia Pacific) and managing a portfolio of 30+ customers in Hybrid Multi-Cloud & Security domain with an impeccable track record. My leadership in managed services, professional services, and consulting engagements has resulted in exceptional client experiences. Teams I've empowered have excelled in proactive monitoring and efficient incident resolution, ensuring operational efficiency and customer satisfaction. Leveraging my expertise in Generative AI, I am committed to enhancing security measures across diverse cloud platforms. At Kyndryl, my role as Associate Director revolved around steering the course for hybrid multi-cloud advancements and securing pivotal business objectives. My strategic initiatives in cloud security have significantly fortified our clients' digital infrastructure, reflecting my deep-seated commitment to IT transformation and operational excellence. At Kyndryl, my focus was on driving excellence in hybrid multi-cloud environments, a domain where I've established a reputation as a trusted advisor. I was deeply involved in developing integrated roadmaps aligned with business objectives and implementing comprehensive cloud security strategies. Guiding teams through complex managed services and professional services, I achieved remarkable client satisfaction by ensuring robust monitoring and swift incident management. My recent endeavors in Generative AI underscore my dedication to pioneering security solutions that cater to the dynamic landscape of cloud technologies.