Professional Experience Team Leadership and Management: Ø Led and managed teams of up to seventeen members comprising both PEGA Development and QA teams. Ø Coordinated and guided development tasks across multiple locations, fostering collaboration and efficient project delivery. Technical Expertise: Ø Experience in PEGA Development, including hands-on work on design, solution, coding, and unit testing for web applications. Ø Proficient in utilizing Pega's and Salesforce's proprietary technologies to drive end-to-end business development activities. Development and Integration: Ø Designed, developed, and integrated web applications, ensuring accuracy, functionality, and adherence to specifications. Ø Collaborated with cross-functional teams to integrate new and existing internal and external SDKs and APIs using REST, HTTP, SQL, SOAP, etc. Architectural Design: Ø Played a key role in designing data models, class structures, and application stacks. Ø Collaborated with lead business architects to guide them on product capabilities and conducted design and architecture reviews. Project Management and Communication: Ø Provided crucial inputs to project managers for project planning, timeline creation, and handling escalations. Ø Conducted playback sessions to communicate design choices, data models, and user experience changes to clients. Technology Road mapping: Ø Delivered technology roadmaps to clients, highlighting design choices and infrastructure requirements for Pega implementations. Code Quality and Collaboration: Ø Conducted regular code reviews and peer reviews to ensure code quality, guardrail compliance, and reusability. Ø Collaborated closely with offshore development teams, participating in daily scrums, defect resolution, and addressing technical challenges. Robotic Process Automation (RPA): Ø Designed and implemented robots using Pega Robotic technology platform for automation purposes. Ø Managed the deployment and performance tuning of built-in robots, enhancing efficiency. Integration and Solution Enhancement: Integrated solutions built on the Pega Case Management platform with other technologies, contributing to streamlined processes.