I am a dedicated, knowledgeable and experienced IT Professional. I have vast experience and knowledge in the latest IT technologies and hands on experience in the Pre-sales/consulting field. My main objective is to obtain a challenging and rewarding career in IT, which will offer me the opportunity to utilise my professional/interpersonal skills and provide the ability to achieve my career goals. I am Problem Solver, who can be both Individual/team player with a Can to do attitude. I am also responsible with customer service skills and will be an asset for any well reputed organization and also have knowledge in ITIL procedures and policies. Certifications: ITIL certified Citrix Certified Admin (CCA) Microsoft Certified Professional (MCP) Microsoft Specialist (MS) Microsoft Certified IT Admin (MCITP)