Senior Product & Program Leader with over 16 years of extensive techno-functional experience across India, APAC, the Middle East, and North America. I excel in strategic thinking, executing complex programs, and building and managing large, diverse teams. My expertise lies in initiating, scaling, and driving profitable businesses within the Financial Services sector. My core competencies include Account Management, Client Engagement, Customer Success & Alliances, Technical Program Delivery, Cross-sell & Up-sell, Consulting, and Business Client Management. I am adept at managing Program Roadmaps, Scoping, Risk Management, People Management, Training, Talent Identification & Mentoring, and Vendor Management. I have a deep passion for BFSI - Payment Cards, Digital Payments, Financial Inclusion, Loyalty, and E-Commerce. With over 10 years of consulting experience, I have led customer engagement initiatives and delivered projects across 1000+ sprints, focusing on building highly scalable, highly available, and user-centric applications leveraging cloud technologies. My track record includes making a significant impact in client engagements by providing innovative technical and business solutions. I am recognized for my leadership in customer success & complex program management and my ability to deliver results that exceed expectations.