Senior Business & Data Analyst with 11+ years of experience driving data-driven decision-making, GenAI-assisted analytics, and executive dashboards across Smart City, Healthcare, and SaaS platforms. Proven expertise in translating complex data into actionable insights, optimizing governance workflows, improving service delivery, and enabling leadership through KPI-driven reporting, predictive analysis, and AI-enabled automation. Strong stakeholder management experience across government bodies, product teams, and IT vendors.