• Siena AI raises $4.7M to develop an empathic AI customer service agent | TechCrunch
    https://techcrunch.com/2023/11/16/siena-ai-4-7m-ai-customer-service-agent/
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Had a very constructive discussion with Rajan. He analysed my situation carefully, and gave proper actionable items to work on. His opinions and tips were eye opening. We discussed over navigating multiple offers, negotiations, and moving in an upward trajectory in my software engineering career. Highly recommend booking a session with him !
Ankush Bhardwaj
27th Aug, 2023

About me

Building Heliyos: an AI-native customer OS for B2B. We create AI workers that have organisational context and tools to complete long-running customer work, so teams stop stitching systems together by hand. Before this, Head of Engineering at Siena AI. Built the agentic customer support platform from day zero. $4.7M seed, top NY e-commerce brands as customers, SOC 2 Type 2 + GDPR. Scaled engineering from 4 to 16 across 8 countries with zero attrition. 8 years of SaaS engineering: customer support (Siena), e-commerce (Cartloop), access control for Fortune 500 office buildings (Genea), and healthcare (Codal). Shipped software people actually use across very different worlds.
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