As a Business Analyst with a proven track record in requirement elicitation, process improvement, and stakeholder relationship management, I have over 4 years of comprehensive experience in the financial industry. At RBC, I collaborate with diverse and talented teams to drive the success of various projects and initiatives. I apply my expertise in customer relationship management and process improvement to deliver value to customers and stakeholders, using data-driven insights and innovative solutions. In my previous role as an Operations Manager at Momentum Financial Services Group, I was responsible for ensuring compliance, security, and service standards, as well as recruiting, training, and developing staff. I thrive on generating innovative ideas and crafting viable solutions to a wide array of problems. I am motivated by learning new skills and technologies, and contributing to the organization’s goals and vision. Outside of work, I have a passion for meeting new people, taking refreshing walks, and spending quality time outdoors. I also have a passion for exploring new places. I enjoy engaging conversations over a cup of coffee, so feel free to reach out and connect.