A highly-skilled and versatile professional with over 6+ years of experience in various roles, I am currently working as an Ad Quality SME (L4) at Amazon. My strong foundation in the French language and my ability to adapt and excel in diverse roles have allowed me to make significant contributions in customer service, sales, and quality analysis. As an Ad Quality SME, I leverage my expertise in business analytics, data analytics, and Audit to identify, analyze, and address defects in the advertisement process. I am proficient in an array of tools and technologies, such as Excel, Power Query, SQL, Tableau, Amazon QuickSight, which I use to drive data-driven decision-making and improve overall business performance. Some of my key projects at Amazon include setting up 3P teams in Cairo and Prague, where I helped leaders onboard new teams efficiently. I have also created a dashboard with the support of the BA team, reducing the time spent searching for AD IDs from 2 hours to just 2 minutes. Furthermore, I have launched a quality process to audit ad programs and actively led the Gemba team. I hold a Google Professional Certificate in Data Analytics and a Google Professional Certificate in Project Management. My educational background includes a Bachelor of Applied Science in Industrial Chemistry from Delhi University, an Advanced Diploma in French Language from Bhartiya Vidya Bhavan-Delhi Kendra, and a Certificate in Management from ICFAI Foundation for Higher Education, Hyderabad. I am a certified Six Sigma Yellow Belt and completed other short online certification Including, Thinking Like an Analyst and Learn How to Code, Excel, Power Query, I am always eager to learn new skills and contribute to the success of my team and the organization.