RAHUL GOEL

Social Media Customer & Market Intelligence Service

We help businesses discover potential customers, understand customer needs, monitor competitors, and identify new business opportunities by analyzing relevant public conversations across social media and online platforms.

What We Offer

• Potential Customer Identification – Find people and businesses publicly discussing products, services, problems, or requirements related to what your business offers.
• Customer Interest Analysis – Identify conversations where people are discussing a problem, requirement, product, or service that may be relevant to your business.
• Customer Feedback Analysis – Understand common complaints, questions, requests, preferences, and customer expectations.
• Competitor Intelligence – Monitor public discussions about competitors to understand their strengths, weaknesses, customer complaints, and areas where your business can provide better solutions.
• Market Opportunity Research – Identify unmet customer needs, frequently requested solutions, emerging trends, and potential areas for business growth.
• Business Recommendations – Convert the collected information into practical insights and recommended actions for your sales, marketing, product, or customer-service teams.

What You Receive

Depending on your plan, you receive:

• Potential customer opportunities
• Customer needs and buying interest
• Relevant conversation summaries
• Customer complaints and requests
• Competitor insights
• Market trends
• Priority opportunities
• Recommended actions
• Regular business intelligence reports

How It Helps Your Business

Our service helps businesses:

• Find new customer opportunities without spending hours searching through social media.
• Save time by filtering large amounts of online conversations.
• Understand customers better and learn what they actually need.
• Improve products and services using real customer feedback.
• Strengthen their competitive position by understanding competitor weaknesses and customer expectations.
• Improve marketing by creating content around real customer questions and problems.
• Discover new business opportunities based on actual market conversations.

Service Pricing

Starter – ₹5,000/month

• 1 selected platform
• Up to 1,000 relevant conversations
• Potential customer identification
• Basic customer feedback analysis
• Monthly report

Growth – ₹12,000/month

• Up to 3 platforms
• Up to 5,000 relevant conversations
• Customer identification and qualification
• Customer feedback analysis
• Competitor monitoring
• Weekly report

Business – ₹25,000/month

• Multiple platforms
• Up to 15,000 relevant conversations
• Customer identification and qualification
• Customer intelligence
• Competitor intelligence
• Market opportunity analysis
• Weekly reports
• Customized insights and recommendations

Value to Your Business

Our service turns relevant online conversations into organized business intelligence that supports:

• Sales opportunities
• Customer understanding
• Marketing decisions
• Product improvements
• Competitor strategy
• New business opportunities

Businesses receive relevant information, useful insights, and practical recommendations that help them make better sales, marketing, product, and business decisions.