Over 20years of success in Service delivery, Transition / Transformation, Projects and Sales operations. Equipped to handle Digital Transformation Deals for Digital Workplace services and Cloud Service Delivery. Focused to drive performance, efficiency, process and profit improvements. Proven track record in reducing costs, improving quality of service, enhancing service offerings and increasing customer satisfaction. Technical Project Management, Operations Management, Client Servicing, Financial Analysis and Finance & Accounts with a leading organisation in the IT Industry. Shown excellent track record of success in analysing various IT projects and quality control. Proficient in managing teams for running successful process operations & experience of developing procedures, service standards for business excellence, Automations. Effective communicator with exceptional presentation skills & abilities in leading cross-cultural teams & establishing relationships. Key Skills in area of Digital workplace solutions Service Delivery Leader Cloud Services - IaaS Client Relations Vendor/Supplier Management Project Management Recruitment and Resource Management People Management. Transition Management Service Desk - EU Services Global Transitions/ Automations