I’m a Product Manager, working with cross-functional teams across business/technical roles, and designers to create products and solutions that target our users’ problems. I’m experienced in SaaS products & solutioning in AIOps, Infrastructure Automation, IT Service Management, Contact Center, and the Microsoft 365 Suite of products. With AI as an overarching enabler, I strive to improve the productivity of my team, the capability of my product, and the experience of my users. A little about myself: - 1. I often wear multiple hats while working with stakeholders, strategizing and executing tactics to the T. 2. With a CS engineering background and MBA in Marketing, it helps me delve deep into business problems to identify underlying pain points and create outcome-based roadmaps for user personas. 3. Beyond my professional life, I'm passionate about fitness, gaming, music, and football, embracing how these interests inspire creativity and innovation.