My Area of specialization and accrued Experience is Training and Development together with the various dimensions associated with the Service and Education Industry, particularly in the field of Service /Training Quality, Customer Satisfaction, Retention of customers, both external and internal, and in the transformation of the Training Strategy to meet the needs of the Global Customer. My experience and interest is in developing and managing Training ‘end to end’ solutions, with a proven track of setting up, developing and leading world class training curriculums, processes and teams across geographies. Have also done extensive work on devising trainer/faculty assessment and developmental centers of excellence, Goal is to continue be a part of the exciting world of Training and Development and utilizing my experience in creating and formulating cutting edge processes in training and development keeping in mind the global expectations.Will be more than happy to asist and guide anybody trying to make a career in T&D. Specialties: I have 20 + years of work experience and have been associated with organizations like IBM, Dell, HSBC, Hughes Software Systems in Training and People Development with proven expertise in the educational and vocational field Key Deliverables: Soft Skill Training Competency based trainings Content Creation Vocational skills and mappings Training Quality and MIS Trainer and Faculty assessment and Developmental Centers Leadership and Development Setting up and Managing best in class training processes and departments Vocational skill based scalable interventions Coaching and Mentoring International and National associations and acclaims Guide for PHD and Training students and professionals.