I’m an experienced Cloud and Application Support Specialist with 5 years of expertise in managing production systems, performing root cause analysis, and ensuring application performance and reliability. My work involves monitoring system health, managing alerts, resolving incidents, and collaborating with development and problem management teams to enhance overall stability and efficiency. From a technical perspective, I have hands-on experience with AWS services (EC2, VPC, S3, IAM, CloudWatch, CloudTrail), CI/CD tools like Jenkins, and monitoring platforms such as Grafana and Jira. I’m also skilled in Linux administration, Shell scripting, and SQL/PLSQL, which I use for automation and performance optimization. In addition to my technical background, I’m also a Resume and Naukri Profile Expert, helping professionals craft impactful resumes and optimize their profiles for better visibility and job opportunities.