Business Analyst with an experience of 6 years with a passion to solve real-world business challenges using Data Analytics. Proficient in providing business intelligence solutions for identifying patterns and extracting valuable insights. Track record of assisting on end-to-end Project Development Lifecycle, accomplishing mission-critical projects & delivering user-centric solutions. Post Graduate Diploma Student in Data Science from IIIT Bangalore and UpGrad looking for Bright and Competitive Opportunities in the field of Data Analytics and Business Intelligence. Currently working in LeadSquared as a Senior Business Analyst handling Reporting and Analytics tasks based on providing solutions and dashboards for KPI's and Customer Quality Metrics along with leading projects based on customer experience improvement. Previously worked in Heckyl Technologies Ltd. as a Business Analyst working on projects based on Machine Learning and Multi-Text Analysis in the Financial News Domain as well as handling the Product Management of Heckyl's Upcoming Analytics products. Industry Experience as a Production Officer in Bajaj Healthcare Ltd. for 2 years helping design workflow lines and supply chain management. Tools used - Power BI, Tableau, Qliksense and Microsoft SQL Server.