Hello! I'm Raashi Sen, a Technical Support Engineer with a passion for empowering individuals to excel in their communication and public speaking skills. With extensive experience in customer service and support, I have honed my ability to communicate effectively, whether it's in a professional setting, during meetings, at public gatherings, or on a personal front. Professional Background As a Technical Support Engineer at Microsoft, I have demonstrated exceptional growth in learning data integration skills and have been groomed to become a Subject Matter Expert (SME) in this area. My role involves not only solving complex technical issues but also sharing my knowledge during team discussions and technical triages. This proactive approach has helped me develop strong case management and customer handling skills, which are crucial for effective communication. Communication Skills My communication skills have been recognized and appreciated by my peers and managers, which has equipped me with the ability to build rapport, tailor my communication, and use stories and data for deeper understanding and impact. I have also been hosting events at Microsoft as an Emcee, both in Virtual and in-person platform where impromptu communication is needed. Public Speaking and Confidence Building I believe that confidence in public speaking is a skill that can be developed with the right guidance and practice. Whether you need help preparing for a presentation at work, speaking confidently in meetings, addressing a public gathering, or improving your personal communication, I am here to assist you. My approach involves understanding your unique needs, providing tailored strategies, and offering constructive feedback to help you become a confident and effective communicator. Why Choose Me? Proven Track Record: Experience in technical support and customer service. Mentorship and Training: Mentored colleagues and participated in communication training programs. Personalized Approach: Tailored guidance to meet your specific needs.