With 8+ years of experience in IT industry I work with Conversational AI, Generative AI, and cloud-based AI solutions. I specialize in developing and deploying AI-driven virtual agents using Google Dialogflow CX, Generative Playbooks CX, and Gemini. My expertise lies in AI safety, prompt engineering, and building robust AI guardrails to ensure ethical, secure, and high-performing AI interactions. I have successfully led end-to-end AI agent development, AI safety framework design, and cloud-based AI integrations across telecom and enterprise domains.