I am currently working as a Human Resource Manager at SinQlarity - API Genesis Ltd., where I oversee a wide range of HR functions, including hiring, onboarding, compliance, employee management, payroll, training and development, performance management, and policy redesign. My role also involves managing company rules and regulations and ensuring an organized and efficient HR department. Prior to this, I gained valuable experience in recruitment at Elite Corporate Solutions Pvt. Ltd., specializing in sourcing and hiring candidates for a diverse range of clients. I also developed skills in team management, particularly in training and development, which enhanced my ability to lead and mentor teams. At HT Media, I worked as a Subject Matter Expert, where I interacted directly with clients, focusing on upselling opportunities and assisting team members with client management and revenue generation. My career began at ICCS, where I served as a Customer Support Executive and later as a Customer Relationship Manager in the MaxLife Insurance process, gaining hands-on experience in customer service and relationship management. With over four years of comprehensive experience across HR, recruitment, training, client relations, and customer service, I have developed a well-rounded skill set that equips me to excel in both HR management and client-facing roles.