Puneet Gupta is a seasoned leader with extensive experience spanning over decades, in a range of global corporations in both the healthcare and service (IT/ITES) industries. His impressive track record includes transforming visions into realities through sound strategy development and driving material business advantages while leveraging the threads of opportunity that wind through organizations. He is recognized as an inspirational leader who brings a credible voice to decision-making and establishes governance boundaries. Currently, Puneet is a leader at Sagility, a rapidly expanding organisation. In his role, he leads the information and technology-enabled health services business, overseeing the operations of a multi-million dollar organization. Puneet has spearheaded major strategic shifts that have transformed the technology from a functional focus to an enabler of innovation for the business. He is focused on integrating the organization to support the technology aspirations of the parent company, and he has implemented successful projects that are industry leaders by adopting an innovative approach to assessing the company's readiness for innovation before unleashing an initiative. One of Puneet's strongest abilities is his track record of delivering profitability for the business. He ensures that the team delivers on both service level agreements (SLAs) and client key performance indicators (KPIs) by conducting regular compliance and performance reviews. He has also formulated and implemented internal reporting systems for monitoring quality and SLAs, as well as driving delivery processes to meet and exceed signed-off SLAs for the process. Puneet has successfully transitioned businesses from the United States to India, ramped up new business, and improved employee engagement survey scores. He achieves these results through regular employee interactions at all levels, focusing on better engagement, employee retention, and workplace productivity. Puneet is committed to the growth and development of employees at all levels, emphasizing continuous improvement and growth and motivating the team to increase performance efficiency. Puneet's expertise lies in managing operations, driving performance excellence, and leading people with a focus on delivering measurable results.