An Agile Risk Professional with 13 years of experience ranging from Insurance to Banking having managed a team size to the capacity of 48. Catering to global markets with strong foothold in stakeholder experience. Proven capability in managing customer centric operations while adhering to the guidelines and ensuring customer satisfaction Strong aptitude to shape innovative performance and demonstrable success in handling grievances, supported by strengths in leadership, influence, communication and decision making. Proactive team player and an effective communicator with strong analytical, Problem solving and interpersonal abilities and capability to grasp concepts quickly and easily Operational excellence, innovate and adapt, agility, people leadership, values in leadership